WD2000: Err Msg: "Word was unable to post your document."

ID: Q224668

The information in this article applies to:

Microsoft Word 2000

SYMPTOMS

After you save a Web page created in Microsoft Word to a Web folder and then try to send it to a Microsoft Exchange (Microsoft Outlook) folder, the following error message appears:

General Microsoft Exchange failure. Make sure Microsoft Exchange is installed correctly, and then try again.

When you click OK, the following error message appears:

Word was unable to post your document.

WORKAROUND

To prevent this problem from occurring, save and close your document. Then reopen the document and send it to a Microsoft Exchange folder.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

For additional information about how to install, create, and use Web folders with Internet Explorer 5, please see the following article in the Microsoft Knowledge Base:

Q195851 How to Install and Use Web Folders in Internet Explorer 5

Additional query words:

Keywords : kbdta wd2000
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug