The information in this article applies to:
SYMPTOMS
After you install Microsoft Word 2000, ScanSoft PaperPort is not available in Word as it was in Microsoft Word 97 for Windows. CAUSE
Word 2000 has changed the location where add-in files are stored. In order for ScanSoft PaperPort to be loaded when Word 2000 starts, the PaperPort add-in files must be installed to the Word Startup folder. WORKAROUNDScanSoft PaperPort installs add-in files into the following location for Word 97 for Windows: C:\Program Files\Microsoft Office\Office\StartupAfter you have installed Word 2000 (or Microsoft Office 2000), copy the add-in files from the "C:\Program Files\Microsoft Office\Office\Startup" folder to the following folder for Word 2000: C:\Windows\Application Data\Microsoft\Word\StartupFor more information about ScanSoft PaperPort and how to configure it to work with Word 2000, please contact ScanSoft at the following address: ScanSoft, Inc. 9 Centennial Drive Peabody, MA 01960 U.S.A. Telephone: (978) 977-2000 Technical support: (978) 977-9713 Web address: http://www.scansoft.com The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information. MORE INFORMATION
A PaperPort link is a "software bridge" that lets you use documents and images in different applications. Each link allows you to drag a scanned image or text directly onto a PaperPort-ready application icon. Additional query words: 5.0 5.x 6.0 6.x visioneer
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