WD2000: Calendar May Print Without Month/Year Text on HP LaserJet 6P

ID: Q224769

The information in this article applies to:
  • Microsoft Word 2000

SYMPTOMS

When you print a calendar from the Calendar Wizard, the text for the month and year may not print.

NOTE: This problem occurs when you select the Boxes & borders calendar style in the Calendar Wizard.


CAUSE

The Hewlett-Packard LaserJet 6P printer driver installed by Microsoft Windows 98 or installed from the disk provided by Hewlett-Packard with the printer does not print white text on a black background (reverse text color).

NOTE: Microsoft Windows 98 installs version 1.20 of the Hewlett-Packard LaserJet 6P printer driver.


WORKAROUND

Download and install the 1.30 or later version of the Hewlett-Packard LaserJet 6P (PCL) printer driver from Hewlett-Packard.

After the printer driver has been updated, do the following steps in Word:

  1. On the File menu, click Print.


  2. In the Print dialog box, click Properties.


  3. On the Fonts tab, click to select Download TrueType fonts as outline soft fonts.


  4. Click OK to close the HP LaserJet 6P properties dialog box.



STATUS

Microsoft has confirmed this to be a problem in the Hewlett-Packard LaserJet 6P printer driver version 1.20 for Microsoft Windows 95/98.


MORE INFORMATION

A new version of the Hewlett-Packard LaserJet printer driver can be downloaded from the Hewlett-Packard Web site at the following Web address:

http://www.hp.com
For information about how to contact Hewlett Packard, please query in the Knowledge Base for one or more of the following articles:
Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z
The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

Additional query words: hp hplj hplj6p

Keywords : kbdta wd2000
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug


Last Reviewed: May 26, 1999
© 2000 Microsoft Corporation. All rights reserved. Terms of Use.