WD2000: Error Message: "Out of Stack Space" When You Use Print Preview or Print Multiple Pages Per Sheet

• Microsoft Word 2000

SYMPTOMS

When you try to print multiple pages per sheet, or when you click Print Preview on the File menu, the following error message may appear:

Out of stack space.

CAUSE

This problem may be caused by a Word add-in file that is installed by "By Design Office". This add-in file was designed to work with an earlier version of Microsoft Word.

WORKAROUND

To work around this problem, rename the Bdstart.dot file that is installed by "By Design Office", and rename the global template (Normal.dot). To do this, follow these steps:

NOTE: Renaming the Bdstart.dot and the Normal.dot files removes all functionality of "By Design Office" with Microsoft Word.

1. Quit all Windows programs.



2. On the Windows Start menu, point to Find and click Files or Folders.



3. In the Find dialog box, do the following steps on the Name & Location tab:



1. In the Named box, type Bdstart.dot.



2. Change the Look in box to either C: or Local Hard Drives (C:,D:) (if you have multiple hard drives).



3. Select the Include Subfolders check box.



4. Click Find Now.



4. In the list of the files found, click Bdstart.dot.



5. On the File menu, click Rename.



6. Type Bdstart.old and press ENTER.



7. In the Named box, type Normal.dot.
   
   Please see the NOTES that follow these steps for more information about the Normal.dot file (global template).



8. Click Find Now.
   
   NOTE: The Look in box should still display either C: or Local Hard Drives (C:,D:) as in step 3, and the Include subfolders check box should still be selected.



9. Click the Normal.dot file listed in the Find dialog box.



10. On the File menu, click Rename.



11. Type Normal.old and press ENTER.
    
    NOTE: Repeat steps 9-11 for each Normal.dot file listed in the Find dialog box.



12. On the File menu, click Close to close the Find dialog box.

1. Start and then quit Microsoft Word. This allows Word to rebuild a new Normal.dot (global template) file.



2. Start Word again.



3. On the Tools menu, click Templates and Add-Ins.



4. In the Templates and Add-ins dialog box, click Organizer.



5. In the Organizer dialog box, click the tab that you want to regain lost functionality.
   
   For example, if you want to regain your lost styles, click the Styles tab.



6. There are two sides to the Organizer dialog box. One side shows your Normal.dot file in the Styles available in box. The other side shows the document you currently have open in Word [for example: "Document1 (Document)"] in the other Styles available in box.
   
   To open your renamed Normal.dot file (renamed Normal.old in step 11), follow these steps:



1. On the side that shows "Document1 (Document)" in the Styles available in box, click Close File. The Close File button changes to an Open File button.
   
   NOTE: Do not click Close File on the Normal.dot (global template) side of the Organizer dialog box.



2. Click Open File.



3. In the Open dialog box, click your renamed Normal template file. For example, click Normal.old.



4. Click Open.



7. Click the items you want to copy from your renamed template to your new Normal.dot template, and then click Copy.
   
   NOTE: To select a range of items, hold down SHIFT and click the first and last items in the range. To select nonadjacent items, hold down CTRL as you click each item.



8. Repeat steps 5-7 for any other items you want to add back to your new Normal.dot template.
   
   NOTE: If you copy toolbars that you assigned custom macros to, you must also copy the macros.
   
   WARNING: Do not copy any macros whose functionality and purpose are unknown to you.

MORE INFORMATION

"By Design Office" is published by Streetwise Software and contains a library of business templates for Microsoft Office. The program uses a Word add-in file (Bdstart.dot) to give added functionality to Microsoft Word.

For more information, support, and possible updates on "By Design Office", please contact Streetwise Software. For information about how to contact Streetwise Software, click the appropriate article number below to view the article in the Microsoft Knowledge Base:

Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Additional query words:

Keywords : kbdta wd2000 WDDtir
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb