WD2000: Prompt to Save Normal Template When Quitting Word

• Microsoft Word 2000
• Microsoft Works Suite 2000

SYMPTOMS

When you quit Word, the following prompt appears:

Changes have been made that affect the global template, Normal.dot. Do you want to save those changes?

CAUSE

This prompt appears for the following reasons:

• The Microsoft Works Suite 2000 add-in is installed.



• The option to prompt to save changes to the Normal template is turned on.

WORKAROUND

Use one of the following methods to work around this problem:

Method 1: Turn Off the Save Prompt

1. On the Tools menu, click Options.



2. Click the Save tab.



3. Clear the Prompt to save Normal template check box.

Method 2: Remove the Works Add-In

1. On the Windows Start menu, point to Settings and click Control Panel.



2. Double-click Add/Remove Programs.



3. On the Install/Uninstall tab, click Word in Works Suite add-in, and then click Add/Remove.



4. Follow the messages to remove.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

For additional information about changes made by the Works Suite, click the article number below to view the article in the Microsoft Knowledge Base:

Q241758 WD2000: Works 2000 Adds Functionality to Word 2000

Additional query words:

Keywords : kbdta wd2000
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug