WD2000: Application Error When Word Document Is Embedded in Lotus Notes Client

• Microsoft Word 2000
  on the following platforms: NT

SYMPTOMS

If you embed a Word document in Lotus Notes, when you open the Word document and then return to Lotus Notes, Microsoft Word may display an error message similar to the following:

An application error has occurred and an application error log is being generated.

WINWORD.exe - Application Error

The instruction at "0xXXXXXXXX" referenced memory at "0x00000000".
The memory could not be "read."

CAUSE

This problem may occur when a bookmark is in the header or footer of the Word document.

RESOLUTION

To work around this problem, remove the bookmark that is in the header or footer of the Word document before you embed the document into Lotus Notes.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. 

MORE INFORMATION

The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: crash hang err

Keywords : kbdta wd2000
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug