GP Fault Saving to Word for Windows 2.0 File Format

ID: Q105886


The information in this article applies to:
  • Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c


SYMPTOMS

If you save a Word for Windows document in the Word for Windows 2.0 file format, a general protection (GP) fault error may occur in WINWORD.EXE.


CAUSE

This happens if your document contains an endnote, footnote, or annotation within any of the following document elements:

  • Table of contents


  • Table of figures


  • EMBED or LINK field



STATUS

Microsoft has confirmed this to be a problem in Microsoft Word for Windows version 6.0. This problem was corrected in Microsoft Word for Windows 95, version 7.0.


WORKAROUNDS

  • Move the endnote, footnote, or annotation out of the table of contents, table of figures, or the EMBED or LINK field.


  • -or-

  • Instead of saving the file in Word for Windows 2.0 format, save it in Rich Text Format (RTF).


Additional query words: 6.0 hang hung crash crashed locks winword word6 locked frozen freezes crashing quit quits stopped gpf

Keywords :
Version : WINDOWS:6.0,6.0a,6.0c
Platform : WINDOWS
Issue type :


Last Reviewed: December 23, 1999
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