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SYMPTOMSIf you attach a Word for Windows document and a file from another Windows- based application to an electronic mail (email) message and then send it when Microsoft At Work PC Fax is your default printer driver, the second application (the one whose file is attached following the Word document) may cause a general protection (GP) fault in one of the Microsoft At Work PC Fax files. For example, the following GP fault may occur if you send an email message that contains a Word document and a Windows Write .WRI file: Note: Microsoft At Work PC Fax is supplied with Windows for Workgroups 3.11 only. CAUSEThis error occurs only if Word is not running when you send the email message and if the Word document is the first attachment to print when you send the email message. If Word is already running in the background or if you print the Word document second, no GP fault occurs. STATUSMicrosoft has confirmed this to be a problem in Word for Windows version 6.0. This problem was corrected in Word version 6.0a. WORKAROUND
Use one of the following methods to avoid a GP fault when you send Word
documents as email attachments if Microsoft At Work PC Fax is the default
printer:
Additional query words: 6.0 gpf win31 win3x mail msmail MS word6 winword workgroups control panel Efaxpump.dll awfax
Keywords : kbinterop |
Last Reviewed: November 4, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |