System May Hang Using Diamond Stealth VRAM

ID: Q110021

The information in this article applies to:

Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c

SYMPTOMS

Using the Diamond Stealth VRAM video driver version 1.35 at 800 x 600 resolution and 256 colors may cause a General Protection (GP) fault, the system to stop responding (hang) or return to the MS-DOS prompt when you run Word 6.0 for Windows or the Word 6.0 What's New tutorial.

WORKAROUND

To work around this problem, change the video driver to VGA.

Additional query words: 6.0 reboot lock locks freeze quit word6 winword

Keywords : kbhw
Version : WINDOWS:6.0,6.0a,6.0c
Platform : WINDOWS
Issue type :