The information in this article applies to:
SYMPTOMSWhen you print to a Hewlett-Packard (HP) LaserJet Series 4 printer, some objects (including drawing-layer objects, objects inserted as icons, and colored text) may not be printed. CAUSEThis problem occurs if the version of the HPPCL5E.DRV printer driver is 31.v1.20 or earlier and the Graphics Mode option is set to Raster. RESOLUTION
To correct this problem, upgrade the HPPCL5E.DRV printer driver to version
31.v1.26 or later, and set the Graphics Mode option to HP-GL/2. To obtain
an updated HP LaserJet 4/4M driver, contact the Hewlett-Packard Fulfillment
Center at (303) 353-7650 or Hewlett-Packard Technical Support at (208) 323-
2551.
MORE INFORMATIONThe HPPCL5E.DRV printer driver is manufactured by Hewlett-Packard, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: 6.0 hewlett packard laser jet IV word6 winword
Keywords : kbprint |
Last Reviewed: December 28, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |