Word Assistant Won't Install Without TrueType Fonts

ID: Q110110

The information in this article applies to:

Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c
Microsoft Word Assistant, version 1.0

SYMPTOMS

Word Assistant Setup will return the following error message if it does not detect installed TrueType fonts on the system:

Setup uses True Type, please enable the
True Type in Control Panel and restart Windows.

CAUSE

This message is misleading because it will be displayed whether Enable TrueType Fonts is selected or not. The error condition is whether or not TrueType fonts are available on the system.

WORKAROUND

Install at least one TrueType font on the system, and rerun Word Assistant Setup. Refer to the "Windows User's Guide" for more information on installing TrueType fonts.

REFERENCES

"Windows User's Guide," version 3.1, Chapter 5, "Control Panel," "Using Fonts" section

Additional query words: 6.0 winword word6

Keywords : kbinterop kbole
Version : WINDOWS:6.0,6.0a,6.0c; :1.0
Platform : WINDOWS
Issue type :