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SYMPTOMSWhen you print envelopes with the IBM 4029 Print Accelerator version 1.0 using the Word 6.0 for Windows Envelopes And Labels command, some sizes of envelopes may not print at all or may print in the wrong position. CAUSEIf you try to print envelope sizes other then #10, #9, DL, C5, B5, or Monarch, the printer resets and nothing is printed. STATUSMicrosoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. MORE INFORMATIONEnvelope sizes of #10, #9, DL, C5, B5, and Monarch are included in the printer driver and print correctly once you set the correct feed method using the envelope feed method icon. For example:
WORKAROUNDTo work around this problem:
Additional query words: 6.0 winprint winword word6
Keywords : kbprint kbenvelope |
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