GP Fault While Scanning with OmniPage Direct

ID: Q110654

The information in this article applies to:

Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c

SYMPTOMS

You receive a general protection (GP) fault in Word version 6.0 for Windows while scanning into a Word document using OmniPage or OmniPage 1.0, Direct AnyFont OCR for Logitech 1.0(DFL).

CAUSE

Word 6.0 is not registered with DFL.

RESOLUTION

To correct this problem:

Remark out the following Word 2.0 for Windows lines (if found) in the SETTING.INI file. The SETTING.INI file is found in the \DIRECT (or \OMNIPAGE in version 1.0) subdirectory.
```
      OpusApp=1,1,1,2229(for 2.0)
      OpusApp=1,1,1,2266(for 2.0b)
      OpusApp=1,1,1,2266 
```

Add the following line to the SETTING.INI file:
```
      OpusApp=1,1,1,108 
```

Use the following procedure to register the new version of Word with DFL (instructions are also in the DFL manual):
1. Run Direct and minimize.
2. Run Word and minimize.
3. Select the Direct icon by clicking once, and you will have an option to register.
4. Your cursor will turn into a dough-nut shape, click this on the minimized Word 6.0 icon.
5. Close Direct and restart.

As an alternative, you can contact CAERE Products to obtain an updated template with Word 6.0 macros.

For more information, contact Logitech technical support.

The non-Microsoft products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 6.0 scanner omni page winword gpf word6

Keywords : kbhw
Version : WINDOWS:6.0,6.0a,6.0c
Platform : WINDOWS
Issue type :