The information in this article applies to:
SYMPTOMSWhen trying to print envelopes from Word version 6.0 for Windows to a Brother HL8 or HL8e printer, the delivery address may print too high on the envelope. CAUSE
According to Brother technical support, the earlier Brother printers
emulated the Hewlett-Packard (HP) LaserJet Plus printer. HL8 printers after
1988 and HL8e printers after 1992 emulate an HP LaserJet Series II.
STATUSMicrosoft is researching this problem and will post new information here as it becomes available. WORKAROUNDTo successfully print envelopes to Brother printers that print the address too high, change printer drivers to the Laserjet Plus. MORE INFORMATION
Brother's technical support number is (800) 276-7746.
Additional query words: 6.0 HL-8 HL 8 HL-8e 8e word6 winword
Keywords : kbprint kbenvelope |
Last Reviewed: December 30, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |