The information in this article applies to:
SYMPTOMSWhen you run UPGRADE.EXE to upgrade Word version 6.0 for Windows to Word version 6.0a for Windows, the following error message may occur:
CAUSE
If you renamed your Word 6.0 program file to something other than
WINWORD.EXE, the Word 6.0a Patch cannot locate the file. You may have
renamed WINWORD.EXE in order to run both Word 2.x and Word 6.0 at the
same time.
If you chose OK in this dialog box, UPGRADE continues to run. If you chose Cancel in the previous dialog box, UPGRADE stops. RESOLUTIONTo resolve this problem, obtain Word 6.0c, the latest upgrade for Word 6.0. Call the Microsoft Order Desk at (800) 360-7561 and request the Word 6.0c update. If you are outside the United States, contact the Microsoft subsidiary for your area. To locate your subsidiary, see the Microsoft World Wide Offices Web site at: http://www.microsoft.com/worldwide/default.htm Additional query words: 6.00a word60a.exe
Keywords : kbsetup |
Last Reviewed: January 21, 2000 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |