Word 6.0a Patch Error: "Cannot Locate WINWORD.EXE"

ID: Q111718


The information in this article applies to:
  • Microsoft Word for Windows, version 6.0
  • Microsoft Windows, version 3.1


SYMPTOMS

When you run UPGRADE.EXE to upgrade Word version 6.0 for Windows to Word version 6.0a for Windows, the following error message may occur:

Cannot locate the file <path>\WINWORD.EXE


CAUSE

If you renamed your Word 6.0 program file to something other than WINWORD.EXE, the Word 6.0a Patch cannot locate the file. You may have renamed WINWORD.EXE in order to run both Word 2.x and Word 6.0 at the same time.

If you choose either the OK or Cancel button in the "Cannot locate WINWORD.EXE" dialog box, the following message appears:

The patch to file <path>\WINWORD.EXE was not applied.
If you chose OK in this dialog box, UPGRADE continues to run. If you chose Cancel in the previous dialog box, UPGRADE stops.


RESOLUTION

To resolve this problem, obtain Word 6.0c, the latest upgrade for Word 6.0. Call the Microsoft Order Desk at (800) 360-7561 and request the Word 6.0c update. If you are outside the United States, contact the Microsoft subsidiary for your area. To locate your subsidiary, see the Microsoft World Wide Offices Web site at:

http://www.microsoft.com/worldwide/default.htm

Additional query words: 6.00a word60a.exe

Keywords : kbsetup
Version : WINDOWS:6.0; :3.1
Platform : WINDOWS
Issue type :


Last Reviewed: January 21, 2000
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