Pressing BACKSPACE in WinWord Document Causes GP Fault
ID: Q114392
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6.00 6.00a 6.00c
WINDOWS
kbusage buglist6.00 buglist6.00a buglist6.00c fixlist7.00
The information in this article applies to:
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Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c
SYMPTOMS
If you press BACKSPACE many times in a document to delete text, Word for
Windows may hang (stop responding), and one of the following error messages
occur:
Application Error: WINWORD caused a General Protection Fault in
module WINWORD.EXE at 00DE:4137
Application Error: WINWORD caused a General Protection Fault in
module WINWORD.EXE at 0002:1223
CAUSE
The general protection (GP) fault occurs if your document contains a
bookmark at the beginning of the document. The problem is unrelated to any
file format conversion you may have performed in Word.
STATUS
Microsoft has confirmed this to be a problem in Word for Windows, versions
6.0, 6.0a, and 6.0c. This problem was corrected in Word version 7.0 for
Windows 95.
WORKAROUNDMethod 1
To avoid this problem, use one of the following methods to delete large amounts of text from your Word documents:
- Select the text, then choose Cut from the Edit menu.
-or-
- Select the text, then press DELETE.
Method 2
Delete the bookmark at the beginning of the document. If you need a bookmark at the beginning of your document, use the predefined (built-in) \StartOfDoc bookmark instead. Use the following instructions to delete a bookmark that you added to the beginning of your document:
- Press CTRL+HOME to go to the beginning of your document.
- From the Edit menu, choose Bookmark.
- From the Bookmark Name list, select the bookmark at the
beginning of your document (it may already be selected).
- Choose the Delete button, and then choose the Close button.
Method 3
Create a new macro to simulate the Backspace command and assign it to the BACKSPACE key.
WARNING: ANY USE BY YOU OF THE CODE PROVIDED IN THIS ARTICLE IS
AT YOUR OWN RISK. Microsoft provides this macro code "as is"
without warranty of any kind, either express or implied,
including but not limited to the implied warranties of
merchantability and/or fitness for a particular purpose.
- Create and save the following macro. Name it
BackSpaceSubstitute.
Sub MAIN
Clear = 1
If CmpBookmarks("\sel", "\startofdoc") <> 0 Then
If SelType() = 1 Then
CharLeft 1
If Selection$() = Chr$(21) Then
CharRight 1
Clear = 0
End If
End If
If Clear Then EditClear
End If
End Sub
- Next, run the following macro. This macro assigns the
BackSpaceSubstitute macro to the BACKSPACE key.
Sub MAIN
ToolsCustomizeKeyboard .KeyCode = 8, .Category = 1, .Name =
"BackSpaceSubstitute", .Add, .Context = 0
End Sub
where the text from "ToolsCustomizeKeyboard..." to ".Context = 0" is all on one line.
There are a few minor differences when using the
BackSpaceSubstitute macro instead of the Word internal Backspace command:
- When you select more than one cell of a table and you press
the BACKSPACE key, the default action is to clear the
contents of the first cell of the selection. The
BackSpaceSubstitute macro clears all the contents of the
selection, rather than clearing the contents of only the
first cell.
- When your insertion point is immediately to the left of the
paragraph mark immediately following a table, the default
backspace action is to do nothing. The BackSpaceSubstitute
macro places the insertion point immediately to the left of
the last end of row marker in the table.
To reset the BACKSPACE key to the original Backspace command,
run the following macro
Sub MAIN
ToolsCustomizeKeyboard .KeyCode = 8, .Category = 1, .Name =
"BackSpaceSubstitute", .Remove, .Context = 0
End Sub
where the text from "ToolsCustomizeKeyboard..." to
".Context = 0" is all on one line.
Note that this macro is almost identical to the one above with
the exception of the ".Remove" parameter in place of the ".Add"
parameter.
For more information about predefined bookmarks in Word, see pages 60-61
and 826-828 in the "Microsoft Word Developer's Kit."
IMPORTANT: The document is not truly corrupt, so standard corrupt-document
troubleshooting techniques will not work for documents that experience the
problem described in this article. Deleting the bookmark from the beginning
of the document is the only way to "clean" the document and thereby prevent
the problem from happening with this document in the future.
REFERENCES
"Microsoft Word Developer's Kit," Word version 6.0 for Windows, Microsoft
Press, 1994, pages 60-61, 826-828
Additional query words:
6.00a 6.00c winword gpf hang hung crash crashed locks locked frozen freezes crashing quit quits stopped crashes word7 bomb win31 errmsg cut remove erase legal
Keywords : kbformat
Version : WINDOWS:6.0,6.0a,6.0c
Platform : WINDOWS
Issue type :
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