Subdocuments Not Recognized Converting WinWord/MacWord

ID: Q122404

The information in this article applies to:

Microsoft Word 98 Macintosh Edition
Microsoft Word 97 for Windows
Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c
Microsoft Word for the Macintosh, versions 6.0, 6.0.1, 6.0.1a

SYMPTOMS

A document created using the Master Document feature in Word for the Macintosh version 6.x or later is not converted properly when you open it in Word for Windows version 6.x or later. Instead, you receive the following error message during conversion:

The subdocument: <path>\<file name> is missing. Do you want to open the master document without the subdocument?

In this error message, the path and file name are truncated to eight characters with a three-character extension. Each folder (directory) and the file name are preceded by an exclamation point (!).

CAUSE

Word is searching for the subdocuments based on their original path and file names and, hence, does not recognize the names given to the subdocuments during the conversion process.

WORKAROUND

To recover the functionality of the master document, you must reinsert the subdocuments. As you reinsert each subdocument, you are providing Word with the current path and file name of each subdocument.

MORE INFORMATION

For more information about master documents, please see the following articles in the Microsoft Knowledge Base:

Q105550 WD: Error Message: "The Subdocument Is Missing..."

Q119514 WD: Errors in Cross-References in Master Document or Subdocument

REFERENCES

"Microsoft Word User's Guide," version 6.0, document number WB51157-1093, pages 547-567

Additional query words: cross-platform cross platform Transfer transfered transferred

Keywords : kberrmsg kbinterop kbdta wordnt word8 macword98 winword ntword macword word6 word7 word95
Version : MACINTOSH:6.0,6.0.1,6.0.1a,98; WINDOWS:6.0,6.0a,6.0c,97
Platform : MACINTOSH WINDOWS
Issue type : kbprb