GP Fault in Internet Assistant Opening URL to Some Sites

ID: Q126169


The information in this article applies to:
  • Microsoft Internet Assistant for Word, version 1.0
  • Microsoft Word for Windows, versions 6.0a, 6.0c


SYMPTOMS

You may receive the following general protection (GP) fault when attempting to connect to a server location:

Internet caused a General Protection Fault in module IWIA.EXE at 0006:23DA


CAUSE

  • The site is issuing an incorrect MIME (Multipurpose Internet Mail Extensions) type.


  • -or-

  • The server's software is out of date.



RESOLUTION

  • Use a different browser to make a connection to the server. If the problem is a bad MIME type, using the other software may address the problem.


  • -or-

  • When server software is the problem, try entering the IP address of the server, or try again later when the server is less busy.


Additional query words: iaword winword gpf gp word6 fault general protection application error message errmsg html ia

Keywords : kbhtml kbwdinternet
Version : WINDOWS:1.0,6.0a,6.0c
Platform : WINDOWS
Issue type :


Last Reviewed: December 29, 1999
© 2000 Microsoft Corporation. All rights reserved. Terms of Use.