Word Under Windows NT Prints to Wrong Printer

• Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c

SYMPTOMS

Word version 6.0 for Windows running under Windows NT may print to the wrong printer or use the wrong settings after you choose a different printer or different printer options.

For example, if you choose Print from the File menu, choose the Printer button, and then select a completely different printer, Word ignores your changes and uses the previously selected printer. Similarly, if you choose different options for the current printer, such as Duplex or a different tray, Word prints as if you had not made any changes.

However, the next time you print, Word will use the changes you made and will print correctly.

This problem does not occur with Microsoft Word for Windows NT.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

WORKAROUND

Method 1: Make the changes you want, and choose the Use As Default button.

Method 2: Print the document a second time. Word will use the printer information you selected most recently.

Additional query words: 6.0 6.0a 6.0c winword word6 hewlett-packard hp laserjet 4 4si printing

Keywords : kbprint
Version : WINDOWS:6.0,6.0a,6.0c
Platform : WINDOWS
Issue type :