SGML: First Character of Button Text Missing

ID: Q126372

The information in this article applies to:

Microsoft SGML Author for Word, version 1.0
Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c

SYMPTOMS

The first character of button text is missing from your buttons. For example, the Heading 1 button displays as "eading 1" (without the quotation marks).

CAUSE

You are using a Video Seven video driver.

STATUS

Microsoft has confirmed this to be a problem in Microsoft SGML Author for Word, version 1.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

RESOLUTION

Change your video driver to the Windows standard VGA driver.

For additional information about obtaining support for Microsoft SGML Author for Word, please see the following article in the Microsoft Knowledge Base:

Q154264 SGML Author Support Policy

Additional query words: 1.0 sgmlword 6.0 winword word6 kb_sgmlauthor video7 video 7

Keywords : kbusage kbsgml
Version : WINDOWS:1.0,6.0,6.0a,6.0c
Platform : WINDOWS
Issue type :