InternetWorks Error 80080005 Opening a URL

ID: Q128049

The information in this article applies to:

Microsoft Internet Assistant for Word, version 1.0
Microsoft Word for Windows, versions 6.0a, 6.0c

SYMPTOMS

You receive one of the following error messages:

InternetWorks Error 80080005
InternetWorks Error 80040155

when you open a Uniform Resource Locator (URL).

CAUSE

Internet Assistant is not registered correctly.

RESOLUTION

To correctly register Internet Assistant, do any of the following:

Method 1:

From File Manager, double-click the IWIA.EXE file in the <Winword>\INTERNET subdirectory. Internet Assistant will start and register itself.

Method 2:

Uninstall Internet Assistant, and then install it again.

Method 3:

If your registration database (REG.DAT) is damaged or corrupt, you can rebuild it, and then use Method 1 or 2 to correctly register Internet Assistant. For additional information on how to rebuild your registration database, please see the following article in the Microsoft Knowledge Base:

Q122964 How to Rebuild the Reg.Date File and Re-Register Applications

NOTE: Internet Assistant will not correctly register if you double-click the IWIA.REG file.

Additional query words: iaword winword Internet ia html word6 assistant error message 80080005 registration

Keywords : kbwdinternet
Version : WINDOWS:1.0,6.0a,6.0c
Platform : WINDOWS
Issue type :