WD6: Internet Assistant, What Happens When Setup Is Run fro

ID: Q128176


The information in this article applies to:
  • Microsoft Internet Assistant for Word, version 1.0
  • Microsoft Word for Windows, versions 6.0a, 6.0c


SYMPTOMS

When you copy the file WORDIA.EXE to the <Winword>\INTERNET subdirectory (usually C:\WINWORD\INTERNET) and run Setup from that directory, certain files are not installed, and you receive error messages once you start Internet Assistant.


CAUSE

The file WORDIA.EXE and its expanded files are in the <Winword>\INTERNET directory. These files are designed to be run from a different directory.


RESOLUTION

Uninstall Internet Assistant. Move WORDIA.EXE to a new directory, for example, C:\WORDIA, run WORDIA.EXE, and run Setup again.


MORE INFORMATION

The following problems occur when WORDIA.EXE is run from the <Winword>\INTERNET subdirectory:

  • The following files are not installed
    CREATING.DOC
    DEFAULT.DOC
    DEFAULT.HTM
    FAVORITE.DOC
    IWIA.EXE
    IWIA.REG
    LICENSE.TXT
    NAVIGAT.DOC
    README.DOC
    TIPS.DOC
    WORDHTML.HLP
    The following files are installed if you install from the \INTERNET directory but, are not installed if you install from the root or \WINWORD:
    WORDHTML.WLL wordhtml.wll
    HTML.DOT html.dot
    WEBVIEW.DOT webview.dot
    HTMLCONV.CNV htmlconv.cnv


  • You get the following error when you choose Browse Web from the File menu.
    Microsoft Word Err=1078
    This file could not be found. <path>\default.doc


  • You get the following error when you choose Open URL from the File menu:
    Unable to Complete Download Error code: 800401f5


  • You get the following error when accessing Help:
    Cannot Open Help File


  • Browse Web does not appear on the File menu.


These errors will occur even though setup finishes with a message indicating setup was successful.

After completing the setup Browse Web does not appear on the File menu.

After the setup is complete if you choose the Launch Word button, the following error occurs:
Word cannot open the document
(C:\msoffice\winword\internet\readme.doc.)
For additional information, refer to the Installing Internet Assistant section of READMD.DOC

Additional query words: iaword winword setup errmsg ia word6 error messages missing files

Keywords : kbsetup kbwdinternet
Version : WINDOWS:1.0,6.0a,6.0c
Platform : WINDOWS
Issue type :


Last Reviewed: January 3, 2000
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