Odd Behavior in Wizards/Templates After Installing IA

ID: Q129611


The information in this article applies to:
  • Microsoft Internet Assistant for Word, versions 1.0, 1.0z
  • Microsoft Word for Windows, versions 6.0a, 6.0c
  • Microsoft Word Assistant, version 1.0
  • Microsoft Office Assistant for Windows, version 1.0


SYMPTOMS

When you enter text into documents based on form templates such as the Invoice and Purchase Order templates (INVOICE.DOT and PURCHORD.DOT) or the Fax Wizard, the document's protection status changes. In some cases, the document becomes unprotected. In other cases, the document becomes protected for revisions, and your text appears underlined, in color, or with revision bars in the margin.

This behavior will also occur with add-in templates, such as those installed with Word Assistant or Office Assistant, or other third-party templates or wizard add-ins.

For additional information on how Internet Assistant affects the protection status of non-HTML documents, please see the following article in the Microsoft Knowledge Base:

Q129554 Document's Protection Status Changes After IA Installation


STATUS

Microsoft has confirmed this to be a problem in Microsoft Internet Assistant for Word, versions 1.0 and 1.0z. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.


RESOLUTION

Use one of the following methods to prevent your document's protection status from changing:

Method 1

Disable the WORDHTML.WLL file. To do this, choose Templates from the File menu. In the Global Templates and Add-ins list, clear the WORDHTML.WLL check box, and then choose OK.

Method 2

Temporarily move the WORDHTML.WLL file from the <WINWORD>\STARTUP subdirectory to another directory (for example, to C:\WINWORD), and then restart Word.

Method 3

Start Word with the /a switch. To do this, in Windows Program Manager, locate and single-click the Microsoft Word icon (which is typically found in the Microsoft Office group). From the File menu, choose Properties. Position your insertion point at the end of the Command line and add the /a switch. The command line should look similar to the following:
c:\winword\winword.exe /a
The drawback to this method is that your default NORMAL.DOT template will not be loaded, and you will not have access to the following items that you created: macros, toolbars, shortcut key assignments, styles, AutoText, and AutoCorrect entries.

Note: Be sure to remove this switch and restart Word to use Internet Assistant or your Normal template.

Additional query words: winword iaword internet assistant purchase order weekly time sheet fax wizard purchord invoice word6 forms revisions protection protected unprotect unprotected formfield ia form field

Keywords : kbtemplate kbwdinternet kbform
Version : WINDOWS:1.0,1.0z,6.0a,6.0c; :1.0
Platform : WINDOWS
Issue type :


Last Reviewed: December 20, 1999
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