The information in this article applies to:
SYMPTOMS
You may receive a general protection fault (GP fault) in WINWORD.EXE when
creating a document based on PaperTemplates from PaperDirect. These
templates are included with the Hewlett-Packard (HP) 4p printer or are
available through catalog purchase.
STATUS
PaperDirect Technical Support has confirmed this to be a problem with
PaperTemplates version 5. This affects all templates in the set. There is
at this time no other workaround.
RESOLUTIONSwitch from Normal view to Page Layout view before working with these templates. To do this, go to the View menu and choose Normal. Additional query words: 6.0 winword gpf word6 word7
Keywords : kbtemplate |
Last Reviewed: January 7, 2000 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |