WD6X: Error or Hang Converting Document from ClarisWorks 2.1

ID: Q136511

The information in this article applies to:

Microsoft Word for the Macintosh, version 6.x

SUMMARY

In Microsoft Word, when you open a document that was originally created in ClarisWorks 2.1 and then saved in either Microsoft Word 4.0 or Microsoft Works 2.0 format, you may receive the following error message

Word cannot open the document <file name>

where <file name> is the name of your document.

CAUSE

This error may occur when ClarisWorks writes an invalid font table when saving in either of these two formats. This results in Word not being able to interpret the file format. This may also occur if a font on the system under which the document was exported is corrupted.

WORKAROUND

To work around this problem, save the document in ClarisWorks 2.1 in one of the following formats, and then open it in Word 6.0:


   Microsoft Word for Windows
   Microsoft Word 3.0
   MacWrite II*
   Plain Text
   RTF
   Text
   WordPerfect 2.0*

*These converters are available on the Supplemental Converters Disk for Word 6.0 for the Macintosh. For more information on obtaining the Supplemental Converters Disk for Word 6.0 for the Macintosh, please see the following article in the Microsoft Knowledge Base:

Q119859 MacWord 6.x Supplemental File Conversion Disk Available

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: conversion convert converted converts converting translation translated translates translating transfer transferred transfers transferring clarisworks claris works 2.1

Keywords : kb3rdparty kbinterop macword
Version : MACINTOSH:6.x
Platform : MACINTOSH
Issue type : kbbug