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SYMPTOMSWhen you link to an Rich Text Format (RTF) document using The Microsoft Network (MSN), the document opens in Word. CAUSEThis behavior occurs when Word is installed after MSN. Setup installs and registers the RTF converter. As a result, RTF files are associated with Word. (This association allows you to double-click a document icon or object and automatically open the associated application to display the document.) RESOLUTION
To automatically open RTF documents in an application other than Word, such
as WordPad, use Windows Explorer to associate RTF documents with WordPad.
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