The information in this article applies to:
CASE 1Symptoms:When you try to view a document's properties in Word, you receive the following error message:
Causes:This error message occurs for either of the following reasons:Cause A: The document is currently open in Quick View. Cause B: You are viewing file information in Word's Preview mode, AND the document does not contain a Preview Picture. If you are viewing the list of files in Preview mode, both Cause A and Cause B may be true. Resolution:Cause A: Switch to the Quick View window by selecting it on the Windows Taskbar. On the File menu, click Exit. Switch back to Word and view the document properties.Note: If you exit from Quick View and still receive the error message when you try to view the properties, there may be another instance of Quick View with the same document open, or you may be viewing the document in Preview mode. See the resolution for Cause B to eliminate the error message. Cause B: Either switch to a different view (such as List Details, or Properties), or open the file and save a Preview Picture. To save a Preview Picture:
CASE 2Symptoms:When you open a document, it opens in read-only mode.Cause:The document is currently opened in Quick View.Resolution:Switch to the Quick View window by selecting it on the Windows Taskbar. On the File menu, click Exit. Return to Word and view the document properties.Microsoft has confirmed this to be a problem in the products listed at the beginning of this article. We are researching this problem and will post new information here as it becomes available. CASE 3Symptoms:If you click Open on the File menu, select a document, right click the mouse button, and attempt to Rename or Delete the document, you receive the following error message:
Cause:The document is currently opened in Quick View.Resolution:Switch to the Quick View window by selecting it on the Windows Taskbar. From the File menu, click Exit. Return to Word and view the document properties.Microsoft has confirmed this to be a problem in the products listed at the beginning of this article. We are researching this problem and will post new information here as it becomes available. MORE INFORMATION
Quick View is an option added to the File Open Shortcut menu by Windows
95. When Quick View is used to view a document, Word cannot retrieve
the document properties because the file is already open. If you open
the document in Word, Word makes a copy of the file and opens the copy
as read-only.
Additional query words: 7.0 word95 winword word7 8.0 word8 word97
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Last Reviewed: September 30, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |