The information in this article applies to:
SYMPTOMSWhen you open a document using the Open Office Document command from the Start menu or from the Office Shortcut Bar (OSB), you receive the following error message:
CAUSE/RESOLUTIONCase 1Cause: Your document does not have the correct extension for the Office program it should be associated with. Resolution: Rename the document with the proper extension.Case 2Cause: Office cannot find the application associated with the document because the application is incorrectly registered or the registration information has become corrupt.Resolution: Reregister Office by running Setup with the /y switch. For information on how to do this, please see the section titled "Rebuilding the Original Office for Windows 95 Registry Settings" in the following article in the Microsoft Knowledge Base: Q134863 How to Reregister Shared Programs in Office 95 Additional query words: word95 word7 7.0 winword word97 word8
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Last Reviewed: October 18, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |