The information in this article applies to:
IMPORTANT: This article contains information about editing the registry. Before you edit the registry, you should first make a backup copy of the registry files (System.dat and User.dat). Both are hidden files in the Windows folder. SYMPTOMSNames on the Address Book MRU (Most Recently Used) list may be incorrect or missing, and may insert incorrect information into your document when selected. CAUSE
This behavior occurs when you use the TAB key to move through the fields on
the Business tab when creating a new "Microsoft Mail" or "Other" address in
the Exchange Personal Address Book.
STATUSMicrosoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. WORKAROUNDAvoiding Incorrect EntriesTo avoid incorrect entries in the Address Book MRU and avoid insertion of "phantom" names in a Word document:
Removing Incorrect EntriesTo remove incorrect entries from the Address Book MRU list, edit the registry.For information about how to edit the registry, view the Changing Keys And Values online Help topic in Registry Editor (Regedit.exe). Note that you should make a backup copy of the registry files (System.dat and User.dat) before you edit the registry. WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows 95. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Locate the following Registry key:
Make a backup copy of the key by exporting it, and then delete the key.
Quit Regedit start Word. The Address MRU will be cleared of entries.
MORE INFORMATIONThis problem does not occur when working with Schedule+; it occurs only in the Personal Address Book from Exchange. Additional query words: word95 word7 7.0
Keywords : kbinterop |
Last Reviewed: December 16, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |