WD: Errors, Problem Inserting CMYK JPEG Image

• Microsoft Word for Windows 95, versions 7.0, 7.0a

SYMPTOMS

When you insert a CMYK or a Joint Photographic Experts Group (JPEG) formatted graphic into a Word document, the graphic may be displayed as a box with an X inside it or you may receive one of the following error messages:

• Cannot open file.
  
  - or -



• This graphics file may be damaged and cannot be converted <filename>.

CAUSE

Microsoft Word version 7.x cannot convert CMYK JPEG graphics.

WORKAROUND

To work around this problem, use either of the following methods:

Method 1:

Use a different JPEG format, such as gray scale or RGB.

Method 2:

Use another graphic format that Word supports, such as Tagged Image File Format (TIFF), Encapsulated PostScript (EPS), CGM, BMP, or WMF.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed above.

Additional query words: 8.0 cyan yellow magenta black import importing convert converting windows metafile tagged image file format encapsulated postscript post script bitmap computer graphics jpg joint photographic experts group red-green-blue

Keywords : kbgraphic word8 word7 word95
Version : WINDOWS:7.0,7.0a
Platform : WINDOWS
Issue type : kbbug