WD: Directory Error Running Wrd97cnv.exe From the Server

ID: Q176021

The information in this article applies to:

Microsoft Word for Windows 95, versions 7.0, 7.0a
Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c

SYMPTOMS

If you perform an administrative installation of the Word 97 import converter for Word 6.x and 7.x and then run the Setup.exe, you may receive the following error message:

Microsoft Word 97 Converter setup was not completed for the following reason: Setup could not determine a valid directory for the source files. This may be caused, in certain circumstances, by running from a network location with a long directory name, or from a read-only location.

CAUSE

This problem occurs if you make the directory containing the expanded files from Wrd97cnv.exe read-only.

WORKAROUND

To work around this problem, use either of the following methods.

Method 1: Change the Share Permissions

The converter will be installed correctly if the share permissions are set to include "Change" (RWXD).

Method 2: Change the File Permissions

Rather then setting the share to read-only, you can set the individual file permissions in the share to read-only, leaving the share with "Change" permissions.

REFERENCES

The converter is also available for download from the Microsoft Software Library. For more information about how to obtain the converter, please see the following article in the Microsoft Knowledge Base:

Q162214 WD: How to Obtain the Word 97 Converter

For more information about the Word 97 import converter, please see the following articles in the Microsoft Knowledge Base:

Q176017 WD: Word 97 Import Converter: How to Do an Administrative Setup Converter

Q162602 WD97: Questions About Saving in the Word 6.0/95 File Format

Q157091 WD97: How to Import Documents into an Earlier Version of Word

Q96119 WD: History of WinWord File Converters Categorized by Release

Additional query words:

Keywords :
Version : WINDOWS:6.0,6.0a,6.0c,7.0,7.0a
Platform : WINDOWS
Issue type : kbbug