WD95: Err Msg: "This document cannot be registered"

ID: Q176444

The information in this article applies to:

Microsoft Word for Windows 95, versions 7.0, 7.0a

SYMPTOMS

When you open a Microsoft Word document, one of the following error messages may appear:

This document cannot be registered.

-or-

This document cannot be registered. It will not be possible to create links from this document to other documents.

-or-

This document could not be registered.

CAUSE

This problem may occur if the Windows registry has been corrupted.

RESOLUTION

Use the following method to resolve this problem.

Run Setup with the /y Switch to Correct the Registry

To resolve this problem, try running Setup /y for Word or Office to repair registry corruption.

To run Setup with the /y switch, follow these steps:

Insert the Word or Office CD into the CD drive. If you installed Word or Office from floppy disks, insert the Setup Disk 1 in your computer's floppy disk drive.

Click the Start button, and then click Run.

In the Open box, type the following:
<drive>:\setup /Y
where <drive> is the letter of the drive that contains the CD or Setup Disk 1.

Click OK.

Click Reinstall.

This re-registers Word (and all Office programs, if you run Office Setup).

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

Setup /y is a switch used by Office Setup and Office program Setup files. It allows a reinstallation of Office without performing file checks or actually reinstalling the files. Setup /y re-registers all Office components and returns the settings to their default values in the registry.

Additional query words:

Keywords : kbsetup kbdta word7 word95
Version : WINDOWS:7.0,7.0a
Platform : WINDOWS
Issue type : kbbug