WD: "Word is Converting <Filename>" Message Opening Document
ID: Q179242
|
The information in this article applies to:
-
Microsoft Word for Windows 95, versions 7.0, 7.0a
-
Microsoft Word 97 for Windows
SYMPTOMS
When you open any document in Microsoft Word, including a Word document,
you will see the following information in the status bar:
Word is converting <file name>.
When the file finally opens, it will appear with unreadable characters or
garbled text.
CAUSE
The file associations are not set correctly.
MORE INFORMATION
To check the file association for Word for Windows documents, follow these
steps:
- Double-click My Computer.
- On the View menu, click Options or Folder Options.
- Click the File Types tab.
- In the Registered File Types box, click Microsoft Word Document. In the
File Type Details section verify that the extension is DOC.
- Click Cancel.
For additional information about associating file types in Microsoft Windows,
see your Windows printed documentation or click the Index tab in Microsoft
Windows Help, type the following text
associating, file types
and then double-click the selected text to view the "Creating or
modifying a file type" topic.
RESOLUTION
To resolve this behavior, reregister Word by running Word or Office
Setup with the /r and /y switches. To do this, follow these steps:
- Insert the Word or Office compact disc into the CD-ROM drive.
If you installed Word or Office from floppy disks insert Setup Disk
1 in the floppy disk drive of your computer.
- On the Windows Start menu, click Run.
- In the Open box, type the following
<drive>:\Setup.exe /r /y
where <drive> is the letter of the drive that contains the compact disc
or Setup Disk 1.
- Click OK.
Additional query words:
garbage characters.
Keywords :
Version : WINDOWS:7.0,7.0a
Platform : WINDOWS
Issue type : kbprb