DMM: Spool32 Caused a GP Fault in Module Hpfmlc08.dll

ID: Q179964

The information in this article applies to:

SYMPTOMS

When you test print an envelope from Microsoft Direct Mail Manager, you may receive the following message:

This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.

Clicking the Details button shows:

SPOOL32 caused a general protection fault in module HpfmlC08.dll.

Try printing a different size envelope, such as Business, #10, or try printing to another printer.

The file Hpfmlc08.dll is used by the following Hewlett Packard printers:

HP DeskJet 670C
HP DeskJet 690C

Additional query words: invalid page fault ipf gpf

Keywords : kbdmm
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb