The information in this article applies to:
SYMPTOMSWhen you are working over a network and you save a document in Word, the following error message is displayed:
CAUSECase 1This error message appears when the document is open on two or more computers that are running different operating platforms. For example, if the document is open on a Macintosh computer and you open it on a second computer running Windows or Windows NT, the error occurs when either user tries to save the document.This problem stems from a difference between the ways Macintosh OLE and Windows OLE open files. As a result, you cannot save a file on two different operating platforms at the same time. Case 2This error can occur with Microsoft Word 7.0 if the Always Create Backup Copy option is activated with server or operating systems that do not support long file names. This option copies the previous version of a document as a backup copy with the name of "Backup of <filename>". As a result, Word cannot create a backup copy on server or operating systems that only support 8.3 file names (file names with eight characters and a three letter extension).Case 3This problem may occur if an anti-virus program running on a network has the ability to scan for macro viruses in documents in shared network folders.For example, if you have,
Case 4This problem may occur on Novell networks when the AutoRecover files path is either blank or set to a network drive.WORKAROUNDCase 1Method 1:Move the document to your local hard disk for editing. Move it back to the server after you finish. Method 2: Save a copy of the file with a different file name, and work on the copy, either on your hard disk or on the server. Case 2Turn off the Always Create Backup Copy option. To do this, follow these steps:
Case 3Try turning off the anti-virus protection that allows the document to be saved. Contact your anti-virus protection software company for additional details and/or updates to their programs.Case 4Set the AutoRecover files path to your local drive. To Change the AutoRecover path, follow these steps:
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed at the beginning of this article.
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Last Reviewed: September 15, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |