WD: Envelope Command Fails to Pick Up Print Merge Address Fields

ID: Q188079

The information in this article applies to:

Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c
Microsoft Word for Windows 95, versions 7.0, 7.0a
Microsoft Word for the Macintosh, versions 6.0, 6.0.1, 6.0.1a

SYMPTOMS

In Word, if you create a mail merge main document, and then click Envelopes And Labels on the Tools menu, the Envelope dialog box does not pick up some or all of the merge fields, even if they are selected.

CAUSE

There is a limit to the number of characters the envelope dialog box can support. If the address the envelope feature is trying to read has too many characters, the envelope dialog box will appear blank or will not display all of the address lines.

WORKAROUND

To work around this problem, use either of the following methods.

Method 1: Shorten the Length of the Fields

Shorten the length of the print merge fields.

Method 2: Add the Envelope to the Document

Add the envelope to the mail merge main document and then copy and paste the address print merge fields from the document to the envelope, or use the Insert Merge Field button to add the address merge fields to the envelope.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: merge field

Keywords : kbdta winword macword word6
Version : MACINTOSH:6.0,6.0.1,6.0.1a; WINDOWS:6.0,6.0a,6.0c,7.0,7.0a
Platform : MACINTOSH WINDOWS
Issue type : kbbug