The information in this article applies to:
SYMPTOMSWhen you quit Word after making changes to the Normal template, you may receive the following messages: When you click Yes, the following message is displayed: NOTE: The path to your Normal template may be different from the one listed here. CAUSEYou have two Word sessions open at the same time. The second session of Word was attached to a read-only copy of your Normal.dot template. Any changes that affect the Normal.dot template, made in the second session of Word, cannot be saved to a read-only copy of Normal.dot. WORKAROUNDSave the file using a name other than Normal.dot (for example, NewFile.dot). If you want to use this file as your new Normal.dot, you will have to rename your existing Normal.dot first, and then rename NewFile.dot to Normal.dot. STATUSMicrosoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. MORE INFORMATION
The Normal.dot template remains read-only even after you exit the first
session of Word. This way of handling Normal.dot is different from the way
Normal.dot is handled in Word for Windows, version 6.0.
Q134896 Cannot Rename Normal.dot If Word Mail Is Running Additional query words:
Keywords : kbdta kbtemplate word7 word95 |
Last Reviewed: September 28, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |