WD97: Invalid Page Fault When Printing in Photo Editor

ID: Q227478

The information in this article applies to:

Photo Editor 97

SYMPTOMS

When you attempt to print a graphic while in Microsoft Photo Editor (on the File menu, click Print), the following error message may appear:

This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.

When you click Details, the following message appears:

PhotoEd caused an invalid page fault in <Unknown> at <memory address>.

NOTE: The actual memory address may vary.

CAUSE

A printer installed on the system has a network share name that is longer than 48 characters.

NOTE: The length of the printer share name also includes the path.

WORKAROUND

To work around this problem, you can use one of the following methods:

Method 1: Rename the printer share to a shorter name.

You can rename the printer share name that has been set on the network print server to a name (including the network path) that is shorter than 48 characters. Please see your network administrator.

Method 2: Use the print icon on the toolbar.

You can use the Print icon on the Microsoft Photo Editor toolbar instead of printing by using Print on the File menu.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.
This problem was corrected in Microsoft Office 2000.

Additional query words: Crash Dialog toolbar

Keywords : word8 word97
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbbug