Word Err Msg: "Printer Not Ready" When Using a DeskJet

ID: Q75749


The information in this article applies to:
  • Microsoft Word for MS-DOS, versions 5.0, 5.5


SUMMARY

Flashing Busy and On Line lights on a DeskJet, DeskJet PLUS, or DeskJet 500 indicate a paper jam in the printer. If you attempt printing at this point, Microsoft Word for DOS versions 5.0 and 5.5, give the error message "Printer Not Ready."

Paper jams can be caused by feeding paper into the printer incorrectly or feeding an improper paper size into the printer. Removing the paper causing the jam should stop the Busy and On Line lights from flashing and allow you to print from Word.

Reference(s):

HP Deskjet Owner's Manual, pages 1-23

Additional query words:

Keywords : kbprint
Version : MS-DOS:5.0,5.5
Platform : MS-DOS
Issue type :


Last Reviewed: December 20, 1999
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