The information in this article applies to:
SYMPTOMSIn Word for Windows, the Setup program fails after you insert Disk 2. RESOLUTION
You may need to use the MS-DOS DRIVPARM command to correct the problem.
MORE INFORMATIONThe DRIVPARM command does not correct any problems reading floppy disks if the disks are defective. In the case of defective disks, it is necessary to obtain replacement disks from Microsoft Product Support Services. Symptoms of Disk Drive Not Reading ProperlyPlace a Setup disk (Disk 1) in drive A or drive B, and use the MS-DOS DIR command to display a directory list of that disk. Switch to Disk 2, and use the MS-DOS DIR command to display a directory of Disk 2. If you receive another directory list for Disk 1, your logical drive is reading incorrectly.DRIVPARM Command and Its ParametersIf the above problem occurs, add the following statement to your system's CONFIG.SYS file:drivparm=/d:number /f:factor"/d:number" specifies the physical drive number. Values for "number" must be in the range 0 through 255 (/d:0 = drive A, /d:1 = drive B, /d:2 = drive C, and so on). "/f:factor" specifies the drive type. The factor numbers for drive types are as follows:
Further information for the DRIVPARM command can be found on pages
455-457 of the "Microsoft MS-DOS Operating System version 5.0 User's
Guide and Reference."
For more information on the MS-DOS DRIVPARM command, query on the following words in the Microsoft Knowledge Base: drivparm and MS-DOS and 3.3 OTHER WORKAROUNDSMethod 1: Eject Disk 2 and press ENTER. Then reinsert the disk and press ENTER again.Method 2: When you are prompted to change disks insert disk 2, and use ALT+TAB to change the focus to File Manager (or Program Manager and start File Manager). Select drive A and press F5 to force a refresh. Use ALT+TAB to return the focus to Setup and continue. REFERENCES"Microsoft MS-DOS Operating System version 5.0 User's Guide and Reference," pages 455-457 Additional query words: 2.0 2.0a 2.0a-CD 2.0b 2.0c bad word6 7.0 word95 fail winword corrupt cannot decompress word2.cab 6.0 6.0a word7 6.0c 8.0 word8 word97
Keywords : kbsetup |
Last Reviewed: December 23, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |