UAE or GP Fault When Saving from WinWord as Text with Layout

ID: Q85406


The information in this article applies to:
  • Microsoft Word for Windows, versions 2.0, 2.0a, 2.0a-CD, 2.0b, 2.0c, 6.0, 6.0a, 6.0c


SYMPTOMS

When a Word 2.x, 6.0, or 6.0a document is saved as Text With Layout or MS- DOS Text With Layout format, a general protection (GP) fault or unrecoverable application error (UAE) error may be received, and you may be forced to exit Word.


CAUSE

This problem may occur either because the original Word document you are attempting to save is damaged, or due to a problem with the Text With Layout converter. All known problems with the Text With Layout converter were addressed with the release of Word 6.0 for Windows, but some previously unidentified causes may remain.


WORKAROUND

Method 1:

You can verify whether your original Word document is corrupt and possibly avoid this problem by completing the following steps:

  1. Save the original Word document as Rich Text Format (RTF) with a new name.


  2. Open the RTF file into a new document window, and resave as a Word document with a new name so as to not overwrite the original Word file.


  3. Attempt to save this document as Text With Layout.


Method 2:
You can recover your document text to be reformatted and then saved as text with layout.

  1. Select (highlight) all text in the original Word document with the exception of the last paragraph mark at the end of the file. From the Edit menu, choose Copy.


  2. From the File menu, choose New, choose OK to create a new document window, and choose Paste from the Edit menu.


  3. Attempt to save the document as Text With Layout.


Method 3:
One known problem cause in Word 2.x was the existence of hidden text within a table cell. To remove this possible cause, choose Select All from the Edit menu and remove the hidden text format prior to saving as Text With Layout. This problem is addressed in Word 6.0 for Windows.
Method 4:
The most common cause of a UAE or GP fault when saving as Text with Layout from Word 2.0c was the existence of a font size smaller than 12 point in your Word document. All known instances of this problem are addressed in Word 6.0.

By default, the Text With Layout converter allows for 10 characters per inch (cpi) when calculating line length for an output text file. For example, the default left and right margin settings in Word are 1.25 inches and the default page width is 8.5 inches. This leaves 6 inches of horizontal printable space. In this case, the amount of printable space multiplied by 10 characters per inch indicates that a maximum of 60 characters will be allowed to appear on a single line in an output text file by default.

In some cases, if your Word document contains a font or combination of small fonts that allow a greater overall number of characters to appear on a single line than the Text With Layout converter is prepared to allow when exporting to that format, the converter may fail while attempting to calculate where to break lines. To work around this problem, increase the characters per inch allowed by the Text With Layout converter. To do so in Word 2.x, complete the following steps:

  1. Start Word for Windows. From the Tools menu, choose Options, and select the WIN.INI category.


  2. In the Application box, select "MSWord Text Converters."


  3. In the Application box, select the MSWord Text Converters suboption "TextLytConv."


  4. In the Startup Options box, select "PointSize=12."


  5. In the Setting box, change the number 12 to 10.


  6. Choose the Set button.


  7. Choose the Close button.


  8. Exit and restart Word. (If you are running with Windows version 3.0, quit and restart Windows prior to restarting Word).


  9. Now when you save documents in Text With Layout format, the converter will allow 12 cpi rather than the default setting of 10 cpi, and the UAE or GP fault likely will no longer occur.

    If this does not solve the problem, repeat steps 1-8 above, but in step 5 change the number from 10 to 8. If this still does not solve the problem, repeat the steps again and specify a smaller value for the PointSize option each time until the UAE or GP fault no longer occurs.
For more information on options for customizing the Word for Windows Text With Layout converter and other converters, see the "Conversion Options" section in the CONVINFO.DOC file located in your Word 2.x for Windows program directory or run the EditConversionOptions macro available in the CONVERT.DOT template in the MACROS subdirectory in your Word 6.0 for Windows program directory.

Additional query words: textconv 2.00a 2.00a-CD 2.00b 2.00c conversion converted converts transfer transfers translation translate problem gp fault gpfault txtwlyt.cnv txtwlyt gpf

Keywords :
Version : WINDOWS:2.0,2.0a,2.0a-CD,2.0b,2.0c,6.0,6.0a,6.0c
Platform : WINDOWS
Issue type :


Last Reviewed: October 26, 1999
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