GP Fault or System Hangs If ToolsOptionsSave Macro Is Edited

ID: Q99979

The information in this article applies to:

Microsoft Word for Windows, versions 2.0, 2.0a, 2.0a-CD, 2.0b, 2.0c
Microsoft Windows 3.1

SYMPTOMS

If you add any lines to the ToolsOptionsSave macro command, a general protection (GP) fault (or GPF) may occur in Word for Windows or your computer may hang (stop responding) when you use the File Save or File Save As commands.

STATUS

Microsoft has confirmed this to be a problem in the versions of Microsoft Word for Windows listed above. This problem was corrected in Word version 6.0 for Windows.

To obtain new or updated Microsoft products, call the Microsoft Sales Information Center at (800) 426-9400. If you are outside the United States, contact the Microsoft subsidiary for your area. To locate your subsidiary, call Microsoft International Customer Service at (425) 936-8661.

Additional query words: 2.0 winword2 winword hang hung crash crashed locks locked frozen freezes crashing quit quits stopped Tools Options Save error message

Keywords :
Version : WINDOWS:2.0,2.0a,2.0a-CD,2.0b,2.0c,3.1
Platform : WINDOWS
Issue type :