WD97: Can't Use UNC Drive for Document Path on Some Networks

• Microsoft Word 97 for Windows

SYMPTOMS

When you click Open on the File menu, Word shows documents available on the desktop or in the root directory of drive C, even though the Document Path setting points to a network drive.

Changing the Documents setting in the File Locations tab of the Options dialog box (on the Tools menu, click Options) does not change this behavior.

This happens on LANtastic and NFS (Unix) networks.

WORKAROUND

To work around this problem, map the network drive to a drive letter. Then, use the RegOptions macro to reset the default document location. To do this, follow these steps:

1. Map the network drive to a drive letter.



2. Use the RegOptions macro to reset the default document location:



1. On the Tools menu, click Templates And Add-ins.



2. Click Add.



3. Change to the Macros subfolder. This directory is typically C:\Program Files\Microsoft Office\Office\Macros.



4. Select the Support8.dot file and click OK. This step adds the Support8 template to the "Global Templates and Add-ins" box. Click OK.



5. On the Tools menu, point to Macro and click Macros.



6. In the Macros In list, click "Support8.dot (global template)." In the Macro Name list, click RegOptions and then click Run.



7. On the Word 8.0 Options tab, click Doc-Path in the Option list.



8. In the Setting box, type the path to the network location (for example, G:\user\mydocs).



9. Click OK.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

For additional information that may help in resolving this issue, please see the following article in the Microsoft Knowledge Base:

Q160807 Cannot Connect to Windows NT Server with Many Shares

Q160530 OFF97: Networks Supported by Microsoft Office 97

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: can't Artisoft Sun Select Unix PC-NFS pcnfs pc/nfs pc nfs share DEC Digital Pathworks Chameleon

Keywords : kb3rdparty kbnetwork kbdta word97
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbbug