WD97: ODMA Close Doc Function Never Issued After Printing Selection with Background Printing Enabled

ID: Q142685


The information in this article applies to:
  • Microsoft Word 97 for Windows


SYMPTOMS

When you are running Microsoft Word 97 with an ODMA-compliant document management system (DMS), a CloseDoc function is not issued via ODMA if the following are true:

  • You have background printing enabled.


  • You are printing only a selection in the document.



RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp





STATUS

Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows.
This problem was corrected in Word 2000.

Additional query words:

Keywords : kb3rdparty kbinterop kbdta word97
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbbug


Last Reviewed: October 25, 1999
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