WD97: Corrupt Field Codes in the Header or Footer with Save Preview Picture

• Microsoft Word 97 for Windows

SYMPTOMS

Word may exhibit any of the following behaviors when the following conditions are true:

• You have turned on Save Preview Picture for your document. On the File menu, click Properties and click the Summary tab.
  
  -and-
  



• Your document contains a PAGE field in the header or footer, and a PAGE field on any page other than the first page has a result of more digits than the first page number. For example, the first page PAGE field appears as a 1, and the tenth page PAGE field appears as a 10.

• Fields in the header or footer of a document appear incorrectly. Two fields may blend together. For example, a {Page} field and a {Title} field that are supposed to show this result:
  
  

  10Document Title

  show this or a similar result when field codes are turned off:
  
  

  1title

  and this or a similar result when field codes are turned on:
  
  

  {PageTitle}




• The right field brace for the page field is missing. For example, the page field displays the following when field codes are turned on:
  
  

  {PAGE




• The display results of a PAGE field include a vertical bar. For example, the page field displays the following when field codes are turned on:
  
  

  |10

  rather than 10.



• Word stops responding (hangs) when you delete text in the header or footer.



• You receive an invalid page fault (IPF) in module Winword.exe when saving the document as RTF.

CAUSE

When the above conditions are true, Word incorrectly saves the field length information, resulting in corrupt field codes.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.
This problem was corrected in Word 2000.

Additional query words: page, field, right, brace, bracket

Keywords : kbdta
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbbug