The information in this article applies to:
SYMPTOMSWhen you use Envelopes and Labels on the Tools menu, the Envelopes tab may show an incorrect envelope feed method. CAUSE
This problem has been reported to occur with the following Hewlett-Packard
(HP) DeskJet printer drivers: 500, 550c, 510, 560, 660c, 672c, 692c, 693c,
820cse, 855, 870csi, and 1200c. WORKAROUNDManually select the proper orientation for the envelope feed method. To do this, follow these steps:
Make sure you have the most current version of the printer driver installed. Additional query words: position angle upsidedown wrong direction hp hpdj dj500 dj550c dj510 dj560 dj1200c
Keywords : kb3rdparty kbprint kbualink97 word97 |
Last Reviewed: November 18, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |