The information in this article applies to:
SYMPTOMSThe following topic appears twice in Word Help: Obtain the Word 97 file format converter and other converters.The first topic provides complete, updated information on how to obtain the supplemental converters. The second topic is incomplete. RESOLUTIONTo open the help topic that contains the correct information, use the following steps:
STATUSMicrosoft has confirmed this to be a problem in the products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. MORE INFORMATIONTo locate the topic that contains the incorrect information, use the following steps:
Additional query words: 8.0 word8 word97 duplicate entry online on-line hlp documentation error
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Last Reviewed: October 21, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |