WD97: Invalid Page Fault Modifying Numbered Style
ID: Q161524
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The information in this article applies to:
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Microsoft Word 97 for Windows
SYMPTOMS
When you modify the paragraph formatting of a numbered style (for example,
List Number) in a document created in Word for Windows 95, you receive the
following error message:
This program has performed an illegal operation and will be shut down.
If the problem persists, contact the program vendor.
When you click the Details button, you receive the following error message:
WINWORD caused an invalid page fault in module WINWORD.EXE at 0137:<address>.
CAUSE
The numbering format is not retained when you convert the document from
Word for Windows 95 format to Word 97 for Windows format. These symptoms
appear when you do the following:
- You select the Automatically Update check box in the Modify Style dialog
box.
-and-
- You click Apply in the Style dialog box.
RESOLUTION
To correct this problem, install Microsoft Word 97 Service Release 1 (SR-
1).
To work around this problem, before you modify the style of the paragraph
that contains the numbering, reapply the numbering format using the
following steps:
- Open the Word for Windows 95 document in Microsoft Word 97 for Windows.
- On the Format menu, click Style.
- In the Styles list, click the style that contains the numbering format
you want to change. For example, click List Number. Click Modify.
- In the Modify Style dialog box, click Format, and then click Numbering.
- In the Bullets and Numbering dialog box, click the Numbered tab.
- Select the appropriate numbering format, and then click OK.
- Click OK.
- Click Apply.
- Save your document.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Word 97 for
Windows. This problem was corrected in Microsoft Word 97 SR-1.
For additional information about SR-1, please see the following article in
the Microsoft Knowledge Base:
Q172475 OFF97: How to Obtain and Install MS Office 97 SR-1
Additional query words:
sr1 release1 8.0 8.00 ipf gpf numbers
Keywords : kbusage word97
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbbug