WD97: Error Inserting Video Clip In HTML Document

ID: Q162984

The information in this article applies to:
  • Microsoft Word 97 for Windows

SYMPTOMS

When you attempt to insert a video clip that is stored on a different network path than your document, you get the following error message:

..\..\..\..\<server>\<share>\<path to video clip>
The file could not be found.

The correct path should be:
\\<server>\<share>\<path to video clip>


CAUSE

An incorrect path to the video clip is created. This problem occurs when all of the following are true:

  • Your HTML document is saved to a network server.


  • The video clip file is saved to a different network server than the HTML document.


  • You selected the Use Relative Path check box in the Video Clip dialog box (Insert menu).


  • You specified a Universal Naming Convention (UNC) path when you inserted the video clip.



WORKAROUND

To work around this problem, choose one of the following methods:

Method 1

Map the network drive where your video clip file is located to a drive letter.

Method 2

After you receive the error message described in the "Symptoms" section, click Change, and then correct the path to the video clip.

Method 3

Save the HTML document or the video clip to your local hard disk before you insert the video clip.

Method 4

Place the HTML document and the video clip on the same network drive.

Method 5

Do not select the Use Relative Path check box in the Video Clip dialog box.


STATUS

Microsoft has confirmed this to be a problem in Microsoft Word version 97.

Additional query words:

Keywords :
Version : WINDOWS:97
Platform : WINDOWS
Issue type :


Last Reviewed: October 18, 1999
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