The information in this article applies to:
SYMPTOMSIn Microsoft Photo Editor, if you choose any of the effects that has a preview, the computer may stop responding (hang), or one of the following error messages may appear in the preview window:
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CAUSEThis error may occur when both of the following conditions are true:
RESOLUTION
To correct this problem, contact the video card manufacturer and obtain an
updated driver for that card.
Q65416 Hardware and Software Third-Party Vendor Contact List, A-K WORKAROUNDTo work around this problem, use either of the following methods. Method 1: Change the video driver to standard VGA or super VGA.Method 2: Change the resolution or the number of display colors.STATUSMicrosoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. Additional query words: blank Imager
Keywords : kbgraphic kbhw kbinterop kbdta word97 |
Last Reviewed: July 26, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |